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Three Straight Years: Century 21® Earns Four J.D. Power Awards


What sets Century 21® apart from your other real estate agency options? Buyer and seller satisfaction, for starts.

Century 21® has earned an industry-leading four customer satisfaction awards as part of the annual J.D. Power 2016 Home Buyer/Seller Satisfaction Study. Even more impressive — this is the third consecutive year that Century 21® has earned these four awards. The specific awards are:

  • First-Time Home Buyer Satisfaction
  • First-Time Home-Seller Satisfaction
  • Repeat Home-Seller Satisfaction
  • Repeat Home-Buyer Satisfaction (tied for first place)

In addition to the four overall awards, Century 21® was also recognized as achieving the highest score in the agent/salesperson and additional services segments. These honors and recognitions continue a recent trend of indications that Century 21® is moving to the head of the pack in real estate agency options. In 2015, 42 independent real estate companies around the world choose Century 21® as their best platform for affiliated agents.

These awards aren’t based on reputation or length of time in the industry. Rather, they are based solely on quantitative data captured by J.D. Power. To identify the awards winners, J.D. Power analyzed 5,837 evaluations from 4,760 customers who had purchased or sold a home from March 2015 to April 2016. This was the ninth year in a row that J.D. Power conducted this Study. Based in California, J.D. Power is a global marketing information services company that specializes in developing customer satisfaction insights.

As for Century 21®, what started in 1971 as a new model for real estate brokerage franchising has now grown into one of the most successful brands in the industry. Century 21® is one of the largest franchised brokerage firms in the world, including about 6,900 offices in 76 countries — with more than 100,000 independent sales professionals working out of those offices. No matter where you’re located and no matter what your residential real estate needs, there’s a good chance a team of Century 21® professionals is nearby and ready to help.

The Century 21 York, PA office is one of those 6,900 offices. Known as CENTURY 21 Core Partners, we offer a team of experienced real estate professionals who know the York market and who have a track record of success in helping buyers and sellers achieve their goals. We offer dedication to our clients, inside knowledge of this market, top skills as well as customer-focused convenience — that is, we make buying and selling homes as easy as possible. When you want to work with a Century 21® real estate agent in York, PA, there’s only one place to go — CENTURY 21 Core Partners.

Learn more about the J.D. Power Home Buyer/Seller Satisfaction Study. In York, PA, contact CENTURY 21 Core Partners for the trademark customer service and real estate results Century 21® is known for.

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