Client First Customer Service

    Couple standing with Real Estate Agent at an open house

    As an independently owned and operated brokerage, CENTURY 21 Core Partners’ customer service policy can be summed up as “Client First”. The agents of CENTURY 21 Core Partners are committed to providing clients with service that is professional, courteous and responsive while helping in the sale or purchase of a property. The agents at CENTURY 21 Core Partners shine above the competition while servicing the needs of their clients.

    You may ask how such a high level of customer service is achieved and maintained. The answer is simple, from the first phone call or meeting the agents put the clients’ needs first. This means that it is a continual process where appropriate representation and fulfillment of fiduciary duties are evident in all actions and communication.

    During meetings with CENTURY 21 Core Partners’ agents, you will receive either a “Buyer Service Pledge” or “Seller Service Pledge”. Outlined in each pledge is a summary of what you can expect at a minimum from the agent representing you. Each agent who is associated with CENTURY 21 Core Partners provides service that exceeds those listed within the Service Pledge.

    The key to ensuring that your customer service remains superior is communication. Clear, professional communication will result in a smooth transaction and resolution to any objections or questions that may occur during the process. I am confident in saying that the CENTURY 21 Core Partners’, “client first” focus is embraced by all that represent the company. Not only your individual agent who you are working with but also all employees who you work with throughout the process.

    Experience “Client First” Customer Service and reach out to one of our agents for assistance today.

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    Our agents write often to give you the latest insights on owning a home or property in the Central PA, Northern Maryland area.